Guarantee

Money Back Guarantee

The quality products by TheExamCerts are developed for developing a complete understanding of different concepts. The TheExamCerts has made sure that the customers have the choice of taking the demonstration of the available exam study matarials. The free of cost service of demonstration is designed for customers’ satisfaction. The offers are not limited here as Money Back Guarantee is also accessible for all those candidates who do not pass exam despite preparing from the products provided by the TheExamCerts. Money refund option gives you a chance to get the money you have paid without any personal feedback survey. This option is for all customers for any reason have not passed the exam after buying the our exam materials.

TheExamCerts is fully assured of the quality of the product. It is the reason; the money back guarantee provides security of the money for anyone who has not performed up to the mark. It is an evidence of presenting and giving a product to the customers that do not include any kind of defects. The promise of providing quality material is fulfilled by every step. The policy serves as an agreement of loyalty to the customers who have invested their money in our product for getting good performance.

Payment Refund Procedure

The payment refund procedure of TheExamCerts Company is very simple. The customers only have to provide following information.

• A scanned copy of enrollment slip of certification exam for getting the information about the date of registration of exam.
• Scanned copy of result card/score card.
• The order number of the product (purchased from the company)
• Name of the customer and the payment method

The customer can use the company’s email refunds@TheExamCerts.com for making a request about repaying the funds. This email can also be used for ordering a new product for passing the exam in case the first product is not brining the desired results. The money refund process takes 24 Hours in refunding the amount paid by the customer.

Payment Refund Procedure

• The payment refund policy is for dealing with scammers. We want to serve the loyal customers with the Money back Guarantee with asking for the following information.
• The candidate has put the effort in preparing for the examination by studying the material for atleast 7 days.
• None of the personal problems has stopped the candidate in skipping the examination.
• You must have bought our product at least 7 days before your certification Test Date.
• You must claim your refund within 3 days after your exam.
• The customer has purchased the exam material within last 30 days and never downloaded product.
• The non-protected exams that are available online do not have the policy of guarantee.
• A retired exams option is for customers who took the examination for attending the current examination.
• Our Guarantee Policy is not applicable to Apple, Dell,AWS,Cloudera, MS Dynamics ,HPE, SAP and SSCP Exams
•  Different names: If the name of the applicant is different than the name of the account holder.
• Different names: If the name of the applicant is different than the name of the account holder.
• Please note that Refund option/claim is not Available/Possible for any discounted or promotion products. Refund will be available only for Full price  Products.
• If you fulfill the above criteria, contact our customers support and you will get back your money within 7 days.